Frequently Asked Questions
Find clear answers about orders, payments, delivery, API access, account management, refunds, and technical support.
What is Capital Panel?
Capital Panel is a professional SMM platform providing social media marketing services for Telegram, Instagram, TikTok, YouTube, Facebook, X, Spotify, Discord, and more.
How do I place an order?
Create an account, add funds, choose your service, paste the correct link or username, enter the quantity, and submit your order.
How long does delivery take?
Delivery time depends on the selected service and quantity. Most services start quickly, but larger orders may take more time to complete.
Can I cancel an order?
Orders that are already processing or completed cannot usually be cancelled. If your order is still pending, please contact support.
Do you offer refunds?
Completed or processing orders are not refundable. Failed or cancelled orders may be refunded automatically to your account balance.
What does “Partial” mean?
Partial means only part of your order was completed. The undelivered quantity is automatically refunded to your account balance.
Do I need to provide my password?
No. Capital Panel will never ask for your social media account password. Only public links, usernames, or post URLs are required.
Which payment methods are available?
Available payment methods are shown on the Add Funds page. Payment options may include crypto and online payment gateways.
Can I use the API?
Yes. Capital Panel provides API access for resellers, agencies, and developers. You can generate your API key from your account settings.
Why was my order cancelled?
Your order may be cancelled if the link is incorrect, the profile is private, the content was removed, or the selected service is temporarily unavailable.
Are the services safe?
Our services are designed to be simple and safe to use. However, third-party social platforms may update their systems or policies at any time.
How can I contact support?
For orders, payments, API questions, or technical issues, contact us directly on Telegram: @capitalpanel
Still need help?
Our support team is ready to help you with payments, orders, technical issues, API access, and general questions.
Contact Support on Telegram